{"id":295,"date":"2026-09-16T08:12:46","date_gmt":"2026-09-16T08:12:46","guid":{"rendered":"https:\/\/palmazur.ms3.decms.eu\/politique-de-confidentialite\/"},"modified":"2026-10-08T12:29:12","modified_gmt":"2026-10-08T12:29:12","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/palmazur-djerba.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"

Thank you for your interest in our website (www.palmazur-djerba.com<\/a>).<\/p>\n

Your trust is important to us, and we place great importance on protecting your personal data. We are committed to handling your information with care, keeping it secure against misuse, and providing full transparency about how it is used to offer you a personalized and enjoyable experience.<\/p>\n

The privacy practices described in this policy apply to the services provided through the domain and subdomains of www.palmazur-djerba.com<\/a> (the \u201cWebsite\u201d), operated by Palm Azur Djerba<\/strong>.<\/p>\n

By accessing or using our Website, you acknowledge and accept the terms of this Privacy Policy. If you do not agree with these terms, we ask you not to use our Website.<\/p>\n

1. Personal Data We Collect<\/strong><\/h2>\n

When you register or use our services<\/strong><\/h3>\n

We may collect:<\/p>\n

    \n
  • \n

    Your personal information<\/strong>, such as name, address, email address, telephone number and date of birth;<\/p>\n<\/li>\n

  • \n

    Your login details<\/strong>, such as username and password.<\/p>\n<\/li>\n<\/ul>\n

    When you browse our Website<\/strong><\/h3>\n

    We may collect information about:<\/p>\n

      \n
    • \n

      Your browsing preferences and behaviour<\/strong>;<\/p>\n<\/li>\n

    • \n

      The way you access our digital services, including operating system, IP address, online identifiers, browser and similar technical information.<\/p>\n<\/li>\n<\/ul>\n

      When you make an online booking or purchase<\/strong><\/h3>\n

      We may collect:<\/p>\n

        \n
      • \n

        Identity information<\/strong>, such as passport or identity card details;<\/p>\n<\/li>\n

      • \n

        Booking and payment information<\/strong>, including services purchased, date, location, payment method and payment details;<\/p>\n<\/li>\n

      • \n

        Any special requests<\/strong> relating to your stay.<\/p>\n<\/li>\n<\/ul>\n

        When you communicate with us<\/strong><\/h3>\n

        We may collect:<\/p>\n

          \n
        • \n

          Information provided when you contact us<\/strong>, including by email, post, telephone or social media;<\/p>\n<\/li>\n

        • \n

          Details of digital interactions<\/strong>, such as emails opened or links clicked;<\/p>\n<\/li>\n

        • \n

          Personal data relating to third parties<\/strong> that you provide to us, for example information about people included in your booking.<\/p>\n<\/li>\n<\/ul>\n

          You are responsible for ensuring that these individuals have given their consent<\/strong> to the sharing of their personal data.<\/p>\n

          2. How We Use Your Data<\/strong><\/h2>\n

          In accordance with applicable laws and regulations, we may use your personal data to:<\/p>\n

            \n
          • \n

            Provide and charge for our services<\/strong>, including accommodation, restaurants, spa and transportation;<\/p>\n<\/li>\n

          • \n

            Personalize and improve your guest experience<\/strong>;<\/p>\n<\/li>\n

          • \n

            Fulfil our contractual obligations<\/strong>;<\/p>\n<\/li>\n

          • \n

            Conduct customer satisfaction and quality surveys<\/strong>, where you have agreed to participate;<\/p>\n<\/li>\n

          • \n

            Ensure the safety and security<\/strong> of our guests, employees and facilities;<\/p>\n<\/li>\n

          • \n

            Communicate with you<\/strong> and respond to your requests;<\/p>\n<\/li>\n

          • \n

            Send you relevant information, offers and promotions<\/strong>, where you have given your consent;<\/p>\n<\/li>\n

          • \n

            Better understand your preferences in order to adapt our services and communications<\/strong>.<\/p>\n<\/li>\n<\/ul>\n

            3. Legal Requirements and Obligations<\/strong><\/h2>\n

            We may disclose your personal information where required by law<\/strong>, including in response to a court order or a request from a competent public authority.<\/p>\n

            We may also disclose or process your information when necessary to protect our legal rights and legitimate interests<\/strong> or to comply with applicable legal obligations, including accounting, tax and statutory record-keeping requirements.<\/p>\n

            4. Sharing Your Data<\/strong><\/h2>\n

            To provide the services you request, your personal data may be shared with:<\/p>\n

              \n
            • \n

              Our service providers and business partners<\/strong>, including airlines, hotels, transportation companies and other relevant providers.<\/p>\n<\/li>\n<\/ul>\n

              These third parties are required to protect your personal data<\/strong> and not use it for unrelated commercial purposes.<\/p>\n

              5. Protecting Your Data<\/strong><\/h2>\n
                \n
              • \n

                We implement appropriate technical and organisational measures<\/strong> to protect your personal data against unauthorized access, loss or disclosure.<\/p>\n<\/li>\n

              • \n

                Personal data transferred outside the European Economic Area (EEA) is protected by appropriate contractual safeguards<\/strong> recognized under applicable regulations.<\/p>\n<\/li>\n

              • \n

                You also play an important role in protecting your information. Please keep your login details and passwords confidential<\/strong>.<\/p>\n<\/li>\n<\/ul>\n

                6. Cookies and Similar Technologies<\/strong><\/h2>\n
                  \n
                • \n

                  Our Website uses cookies<\/strong> to improve your browsing experience, analyse website traffic and personalize content.<\/p>\n<\/li>\n

                • \n

                  For more information, please refer to our Cookie Policy<\/strong>.<\/p>\n<\/li>\n<\/ul>\n

                  7. Social Media and External Links<\/strong><\/h2>\n
                    \n
                  • \n

                    Our Website may contain links or features connecting to social media platforms or third-party websites<\/strong>.<\/p>\n<\/li>\n

                  • \n

                    We are not responsible for the privacy practices<\/strong> of these external websites. We recommend reviewing their privacy policies before providing them with any personal information.<\/p>\n<\/li>\n<\/ul>\n

                    8. Transaction Security<\/strong><\/h2>\n
                      \n
                    • \n

                      Personal data such as your name, address and credit card details entered on our Website are transmitted through a secure and encrypted connection<\/strong>.<\/p>\n<\/li>\n

                    • \n

                      Once received, this information is stored on protected servers<\/strong>. Our security procedures are regularly reviewed and updated in line with current technological standards.<\/p>\n<\/li>\n<\/ul>\n

                      9. Children<\/strong><\/h2>\n

                      Our services are not intended for children<\/strong>, and we do not knowingly collect personal data relating to children.<\/p>\n

                      10. Targeted Advertising<\/strong><\/h2>\n

                      Where permitted by applicable law, we may work with partners to provide you with personalized advertising<\/strong> based on your preferences and interactions with our Website or third-party websites.<\/p>\n

                      11. Your Rights<\/strong><\/h2>\n

                      In accordance with applicable regulations, you may at any time:<\/p>\n

                        \n
                      • \n

                        Access<\/strong> your personal data;<\/p>\n<\/li>\n

                      • \n

                        Request the correction, deletion or portability<\/strong> of your data;<\/p>\n<\/li>\n

                      • \n

                        Object to the processing<\/strong> of your personal data.<\/p>\n<\/li>\n<\/ul>\n

                        To exercise your rights or ask any questions regarding this Privacy Policy, please contact us at:<\/p>\n

                        contact@palmazur-djerba.com<\/strong><\/p>\n

                        We will respond within the applicable legal timeframe and will update or delete your data unless we are legally required to retain it.<\/p>\n

                        12. Changes to This Privacy Policy<\/strong><\/h2>\n
                          \n
                        • \n

                          We reserve the right to modify this Privacy Policy at any time<\/strong>.<\/p>\n<\/li>\n

                        • \n

                          Any significant changes will be published on our Website<\/strong> and, where required, communicated in accordance with applicable law.<\/p>\n<\/li>\n

                        • \n

                          We encourage you to review this page regularly<\/strong> to stay informed of any updates.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                          Thank you for your interest in our website (www.palmazur-djerba.com). Your trust is important to us, and we place great importance on protecting your personal data. We are committed to handling your information with care, keeping it secure against misuse, and providing full transparency about how it is used to offer you a personalized and enjoyable […]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-295","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy policy - Palm Azur Djerba<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/palmazur-djerba.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - Palm Azur Djerba\" \/>\n<meta property=\"og:description\" content=\"Thank you for your interest in our website (www.palmazur-djerba.com). 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